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Important Snow Information

Update (November 28th, 2014): Shelter closed at 4pm November 28th, 2014. Anyone needing further assistance as a result of this storm may call the New Hampshire resource information number, 2-1-1. City Emergency Management will provide you with additional information via, Government Access Channel 16 TV, and our Facebook page and Twitter account @NashuaOEM. If you or someone you know needs Red Cross assistance, please call 1-800-464-6692. The Red Cross in New Hampshire is also updating social media sites with safety tips and updated response information. To stay connected, visit and

The City is currently working to clear streets of snow and has all plows operating. The Office of Emergency Management is working with PSNH and our Public Works Division to identify trees and wires down on city streets. If you have a report of a tree down or tree into wires, please report it to us on Facebook ( or send us a tweet (@nashuaoem). This will help us ensure our first responders are aware of blocked roadways. To see our road obstructions map, click here: If your power is out, please report it to PSNH at 1-800-662-7764 or online at

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 Welfare Department

 The City of Nashua Welfare Department provides interim emergency assistance for low income residents through a voucher system. Assistance is available with rent, food, utilities and medication. Each applicant will be interviewed confidentially to review household circumstances and eligibility for assistance. Applications are available during hours of operation (excluding holidays).

 Robert Mack, Welfare Officer 

Office hours:  Monday through Friday, 8:00AM to 5:00PM


Under NH Law RSA 165, every town and city in the State is mandated to relieve and maintain those in need and are required to have written guidelines to ascertain eligibility. If you do not live in Nashua, contact your local town office for information and assistance.

City of Nashua Welfare Department General Assistance Guidelines

City of Nashua Financial Standards

Long Term Assistance
If you are seeking information on long term assistance programs such as Temporary Assistance To Needy Families (TANF), foster care, disability grants, Medicaid, nursing home care, elderly care, and the food stamp program you may contact the New Hampshire Dept. of Health and Human Services
. If you live in the Greater Nashua Area, contact the State branch located in Nashua at (603) 883-7726.

Entitlement Programs
For entitlement programs such as disability, Medicare, retirement benefits, and widow benefits contact the Social Security Administration at 1-800-772-1213 or visit their web page at
Social Security Online.

If you are looking for information on other non-profit human service organizations within the greater Nashua area, you may contact the Greater Nashua Continuum of Care web page, which includes information on area homeless shelters, food pantries, mental health services etc.

If you are seeking information on obtaining unemployment compensation benefits, job re-training, current employment opportunities, and job search techniques you may contact the Department of Employment Security at (603) 882-5177 or visit their web site at New Hampshire Employment Security Home Page.

Additional Information:
Frequently Asked Questions
New Hampshire Local Welfare Administrators' Association 
New Hampshire General Court
Greater Nashua's Plan to End Homelessness

Greater Nashua Continuum of Care Resource Toolkit



Contact Welfare Department

  • Address: 18 Mulberry Street, Nashua, NH 03060 | Map
  • Hours of Operation: Monday to Friday, 8:00 a.m. to 5:00 p.m.
  • Phone: 603-589-4555
  • Fax: 603-594-3643

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