Information Technology
Mission Statement
The mission of the Department of Information Technology is to provide, operate, and maintain a secure and stable infrastructure as the foundation of City automation, data communications and voice transmission; lead the implementation of application software to meet the evolutionary needs of client departments; provide cost effective client services within a performance envelope that meets user requirements; and to establish Citywide guidelines to maintain technological currency and provide direction for strategic change.
Areas of responsibility
|
Helpdesk
|
| PC Hardware |
PC Software
|
| Networking |
Citrix |
| Windows Server Support |
VMS Support |
| Adds/Moves/Changes |
|
|
Security
|
|
Software
|
|
AntiVirus (E-mail, Servers,
& Desktops)
|
Firewall
|
|
Applications Support
|
Applications Development
|
|
Sotware Patching
|
Routers & Switches
|
|
Licensing
|
Compatibility
|
|
Infrastructure
|
| Cabling (copper & fiber) |
Switches |
| Routers |
Media Converters |
| Servers |
Backups |
| Voice |
Video |
|
Policies & Standards
|
| Server Configuration |
Desktop Configuration |
| Network Configuration |
PC Acceptable Use Policy |
| Internet Acceptable Use Policy |
Change Order Management |
Director of Information Technology: John Barker